Shipping Policy

Processing & Shipping Times

• Orders are typically processed within 1-3 business days (excluding weekends and holidays).

• Once processed, shipping times vary based on your location:

  • Domestic Shipping within the United Kingdom: Estimated delivery is 1-3 business days.

  • International Shipping: Estimated delivery is 7-21 business days, depending on the destination and customs processing.

Shipping Rates

• Shipping rates are calculated at checkout based on your location and order size.

• We may offer free shipping on orders made in the United Kingdom.

Tracking & Delivery

• Once your order is shipped, you will receive a confirmation email with tracking information.

• Please ensure your shipping details are accurate. We are not responsible for delays due to incorrect addresses.

Lost, Delayed, or Damaged Orders

• If your package is lost or delayed, please contact us at info@objoelcreativepress.store so we can assist you.

• If your order arrives damaged, notify us within 48 hours of delivery with photos, and we will work on a resolution.

International Orders & Customs

• International customers are responsible for any customs fees, duties, or taxes applied to their order.

• Customs processing may cause additional delays beyond our estimated shipping times.

Returns & Exchanges

• We currently do not accept returns on books unless they arrive damaged or defective.

• If you receive a damaged item, please reach out to us within 7 days of delivery for a replacement.

For any further shipping inquiries, feel free to contact us at info@objoelcreativepress.com